Shipping policy
At The Purple Skin Company, we are committed to delivering your products safely and on time. Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Shipping Time & Delivery
Estimated delivery time to Europe and the USA is 5–20 business days, depending on your location and customs clearance.
You will receive a tracking number once your order has been shipped.
Shipping Charges
Express shipping in UK USA EUROPE region charges applicable on each location
Customs & Duties
International orders may be subject to import taxes, customs duties, and fees imposed by your country. These charges are the buyer’s responsibility.
Delays
Delivery times are estimates and may vary due to customs delays, weather conditions, or courier issues. We are not responsible for delays once the package is with the carrier.
Contact Us
If you have any questions about your order or shipping status, please contact us at
support@thepurpleskincare.com